LONG ISLAND CITY, N.Y. DURHAM, N.C. — FreshDirect, the leading online retailer of fresh foods and grocery items, and Freudenberg IT (FIT), an SAP-certified global provider of hosting and cloud services, today announced the success of a major release upgrade of the SAP® software in FreshDirect’s application landscape.
Since 2009, FIT has been hosting the SAP landscape used by FreshDirect. The latest upgrade of the SAP software, which will support the retailer’s future growth, occurred over a four-month period, with a near instantaneous cutover during the prescheduled upgrade weekend.
The upgrade reflects FreshDirect’s larger strategic commitment to continually optimizing its technology systems to support the company’s sophisticated manufacturing and production systems, category growth and geographic expansion, and dedication to enhancing the customer experience.
“At FreshDirect, we promise the freshest and highest quality foods conveniently delivered directly to the customer’s front door,” said Larry Roos, CIO at FreshDirect. “SAP software is the backbone of our operations, ensuring an optimal supply chain of products and timely delivery of goods. We fully rely on FIT’s Managed SAP Hosting Service to ensure that we are up and running 24×7, and were extremely pleased with FIT’s ability to deliver this project on time and within budget.”
Michael Heuberger, President CEO of FIT America, stated, “Many customers like FreshDirect are turning to FIT for the purchasing and managing of their SAP infrastructures. We are FreshDirect’s trusted partner for all things related to SAP software, which in turn enables them to focus on their core competencies. We are honored to be a key player in supporting FreshDirect’s operations and growth with our industry leading service-level agreements, experience with SAP solutions, customer focus, and attention to detail.”
About Freudenberg IT
Freudenberg IT (FIT) is a global provider of IT services for implementing, optimizing and operating IT systems. FIT specializes in mission-critical hosting capabilities across the globe using its world-class FIT-owned data centers. IT services include managed hosting services (e.g. for SAP software, Exchange, etc.), LAN/WAN management, client services, helpdesk services, infrastructure-as-a-service, disaster recovery services, and more. As an SAP-certified global provider of hosting and cloud services with over 40 years of experience running and hosting SAP software, FIT is recognized as a strategic partner and top-tier hosting provider within the industry. FIT’s customers benefit from its emphasis on business-critical computing with extensive audits and certifications across most industries. FIT is part of the Freudenberg Group, a family-owned business of 160+ years, employing over 37,000 employees across 57 countries today and with solid financials of over $8 billion in annual revenues. For more information, please visit: www.freudenberg-it.com/us.
About FreshDirect
FreshDirect is the leading online grocer in the U.S., delivering premium quality fresh-from-the-farm foods and brand-name groceries to customers in the greater New York, New Jersey, Connecticut and Delaware metro areas, and the Greater Philadelphia area in Pennsylvania. With a 2,600-member workforce that is still growing, FreshDirect places an emphasis on nutritious, delicious meals and convenient services that allow customers more time to live healthy lives. FreshDirect aspires to be a valued corporate partner in all communities in which it serves.
For more information, visit www.freshdirect.com. Follow FreshDirect on Twitter: @freshdirect and on Facebook: facebook.com/FreshDirect.
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