Customers receiving fraudulent emails that look like bills sent from the utility.
PSEG Long Island issued
a warning Friday, describing a deceptive email technique used to prey on
customers.
According to the
utility, customers have received fraudulent emails that appear to be bills from
PSEG Long Island. The emails request personal information from the customers,
leading to identity theft.
PSEG Long Island is
alerting customers to “be wary” of these kinds of “suspicious emails.” Utility
officials say they never ask customers to provide personal information online
without first logging into “My Account” on the PSEG Long Island web site.
Anyone receiving a
suspicious email is urged not to provide any personal information, not download
any attachments, and not click on any links in the email.
“We take very seriously
any attempt to defraud our customers,” said Dan Eichhorn, vice president,
customer services, PSEG Long Island, in a statement.
“We ask our customers to
be wary of emails that demand immediate payment and threaten service
termination,” he added. “When in doubt, delete the email and call PSEG Long
Island at 1-800-490-0025 to report the email.”
Or visit the local PSEG Long Island Customer Service Centers, which are open Monday through Friday, 8:30 a.m. to 5 p.m. with locations listed on customer bills and online here.
